Shipping policy
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Shipping Policy
Thank you for shopping at Spooksy! We are committed to providing you with a seamless and transparent shopping experience. Below are the details regarding our shipping services, timeframes, and policies.
1. Free Shipping Worldwide
We are delighted to offer 100% FREE Standard Shipping on all orders, with no minimum purchase required, across the United States and worldwide.
2. Shipping Destinations & Estimated Delivery Times
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Order Processing Time: 1 – 3 Business Days (Monday – Friday)
| Destination | Delivery Time | Shipping Fee |
| United States (Domestic) | 5 – 7 Business Days | FREE |
| International (Rest of World) | 7 – 21 Business Days | FREE |
Note: Delivery estimates are calculated in business days (excluding weekends and federal/national holidays). Delivery times may occasionally vary due to local customs clearance, weather conditions, or peak seasonal volumes.
3. Order Tracking
Once your package has been handed over to the carrier, we will send a Shipping Confirmation email containing your tracking number and tracking link. Please allow 24 to 48 hours for the carrier system to update tracking scans.
4. Customs, Duties & Taxes (International Orders)
For international shipments outside the United States, customs duties, import taxes, or brokerage fees may be assessed by the destination country. Any such charges are the responsibility of the recipient.
5. Address Accuracy & Lost Shipments
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Accurate Information: Please ensure your full shipping address and contact details are correct before completing checkout. We are not responsible for packages delivered to incorrectly provided addresses.
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Damaged or Missing Packages: If your order arrives damaged or is significantly delayed, please contact our support team promptly with your order number for swift assistance.
6. Contact Information
If you have any questions or need updates regarding your shipment, feel free to reach out to us:
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Store Name: Spooksy
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Email: locantesiddiqui@gmail.com
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Phone: +1 (936) 596-1237
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Address: 20771 Hartland St, Winnetka, CA 91306, United States